As I am currently shielding due to Covid, David Simpson very kindly agreed to collect my car, and return it to me after. This is outstanding customer service and David plus his team should be highly commended for it.
David Simpson provided me with the best experience- he was very friendly and knowledgeable. Compared to previous experiences in other car dealership, I was very impressed with the service.
Can’t rate these guys highly enough. Picked up a fantastic car today and their customer service has been amazing, the best I’ve had! They made the whole process stress free so would highly recommend.
Great service attentive and friendly staff in David and Darren
Thanks David for all your help. I will definitely recommend Wilsons and yourself to others because you went above and beyond to help,and I really appreciate it.
Great service and take time explaining everything Andrew was pleasant and very welcoming
Andrew dealt with my husband and I in the most professional, kind and efficient way. Both my husband and I felt at ease. The deal was hassle free. No spiel or sales pitch, just friendly and honest from start to finish. Thank you Andrew.
Very professional company. David Simpson was a first class sales man and showed a genuine interest in meeting our specific needs, indeed a valuable member of staff - an all round superstar
I would like to recommend David Simpson who dealt with us and made us feel very welcome. There was no pushy sales talk, he explained everything nicely and let us make the decision on the best car for our needs.
David Simpson helped us choose a car, we test drove two and he told us the difference between them. His knowledge on both cars were outstanding and no questions were too big nor small. His care and attention made it very easy for us to make a decision. He took care of everything and all we had to do was pick it up. Delighted would be an understatement. Thank you David for all your help and guidance, its greatly appreciated and our little family are delighted.
Liked the friendly yet professional way the whole process was carried out. David was very clear and concise when answering all my queries and when highlighting all the advantages of the Sportage and I never felt I was being pressurised to make a purchase. David was just so helpful & friendly, and the unveiling of my new Sportage was such a surprise!
I was on my way to sign for a new Nissan Qashqai, when we seen Kia and pulled in. My dad has a Sportage and I love the car so we thought we would have a look. On arriving, very close to closing time we were met by a smiling and welcoming David Simpson. As I said it was very near closing so the heating had been turned off already, without us mentioning about being cold he turned the heat back on for us so we would be more comfortable. I was looking at the Sportage and had seen the Niro outside, and when I asked about it, he went through everything, even pulled one round from the back to let us see the new shape. We were took on a test drive and shown and told everything about the car, on returning I was sure I was going for a Kia just not 100% between the Niro or Sportage. I wasn't hurried or swayed either way he also then brought another Sportage around for us to look at that was different from the one on show. And were also allowed to look at the Niro again so we could make the right choice for us.I was still taking my time deciding between them, it was so difficult so my husband decided to go for the Sportage because I've always loved my dads one.So David got the paperwork started. Half way through I changed my mind to the Niro, and David just smiled like it was no problem and went with it. Still not rushing me he told me to let him know by 11am the next day incase I changed my mind again, which I didn't and am so glad as I have fell in love with the Niro. David (and the rest of the staff which I had kept behind late) were all friendly and very patient with me and I didn't feel I was putting them out. It wasn't until we were on the way home and seen the time I had realised. Apologies for that! Any time I phoned or he phoned with updates he was always friendly and sounded excited for me. When we went up to collect the car, again we were met with a friendly smiling face and after all the paperwork was done he took us out and went through the car with us again. Will definitely be using them for all our future services and I have give my parents David's card for when they are ready to trade up. Hes very knowledgeable and a pleasure to have met. Thank you very much P.S Sorry for the length, I just think after speaking to a lot of other dealers that day and the week before, he was by far the most helpful and deserves to been acknowledged for it, thanks again. One very happy kia owner!
