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Why Wilsons?

CUSTOMER LOYALTY SCHEME


At Wilsons of Rathkenny any customer who has a Full Service History with ourselves are automatically enrolled on our Customer Loyalty Scheme.  
  • FREE Courtesy Car^
  • FREE Product Enhancements & Upgrades
  • FREE Vehicle Health Check carried out on every visit with written report
  • Up to 50% Labour discount on out of warranty repairs
  • Up to 15% Parts discount on out of warranty repairs
  • Enhanced Trade-In value of your vehicle
  • Work carried out by factory trained technicians
  • Latest manufacturer diagnostic equipment on site
  • Access to specialised tools/equipment
  • All work fully warranted
  • All Parts covered by manufacturers warranty


CUSTOMER PROMISE

In our Aftersales Department we aspire to ensure you are completely satisfied with the service you receive from our team. To show our commitment, all our Aftersales teams follow to our Customer Promise.

We will:

  • Not carry out additional work without prior authorization from you
  • Ensure our invoicing will clearly set out the work at the price agreed with no hidden extras
  • Match any like for like service/repair quote from a local* competitor using genuine repair methods & genuine parts
  • Offer flexible booking times to suit you
  • Offer a one stop shop for every type of service or repair
  • Offer a while you wait facility
  • Provide you with a complimentary Courtesy vehicle^ or local* collection with annual services, MOTs and reapirs
  • Provide you with a complimentary Vehicle Health Check complete with written report with all workshop visits
  • Provide you with no obligation advice on essential and non-essential work
  • Check and carry out free of charge any safety enhancements or software upgrades to your vehicle that are applicable
  • ‘Wash & Vac’ your vehicle as part of every annual service, MOT or repair


^Must be pre-arranged with the Wilsons of Rathkenny team
*Local refers to a radius of 5 miles

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