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General T&C

FINANCIAL CONDUCT AUTHORITY
Wilsons of Rathkenny Limited are authorised and regulated by the Financial Conduct Authority.  FCA No: 309911.

FINANCE PROVIDERS
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, which may have different interest rates and charges. We are not an independent financial advisor; we will provide details of products available from the lenders that we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you.

We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow).

The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.

WHAT TO DO IF YOU HAVE A COMPLAINT:
Whilst we aim to achieve a high level of service, if you have any complaints about our credit brokerage service or our service in arranging insurance please write to Wilsons of Rathkenny Limited, 371-381 Cushendall Road, Rathkenny, Ballymena, Co Antrim, BT43 6QB or telephone 028 21758261. If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by telephone on 0845 080 1800 and further information is available at www.financial-ombudsman.org.uk.



TERMS AND CONDITIONS OF SITE ACCESS

This World Wide Web Site (the "Site") is operated by Wilsons of Rathkenny, a company registered under the Companies Acts in England (No.) and having its registered office at 371-381 Cushendall Road, Ballymena, Co Antrim BT43 6QB

COPYRIGHT
All materials within the Site are the intellectual property of Wilsons of Rathkenny. Such materials may not be copied or reproduced, save to the extent necessary to view the same on-line. However, you may print complete pages of the site to hard copy for your own personal use.

PRIVACY
Wilsons of Rathkenny will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it.
If you have already submitted Personal Data and would like it removed from our records, please contact us and we will use reasonable efforts to delete your information from our records.
If you provide Wilsons of Rathkenny with Personal Data it will store this information about you now and in the future for marketing purposes, market research, tracking of sales data, and in order to contact you. Wilsons of Rathkenny will not give any personal information to any Company or persons without your prior consent.

COOKIES
Cookies are small files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.
Compliance Cookie
This cookie is placed if the "OK" button is clicked in Cookie Policy alert box. Once you have given your consent to the use of cookies on our site this message is prevented from displaying. If you wish to remove cookies from your computer or device, please refer to your browser settings.
Analytics Cookies
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
Third Party Cookies
We may use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests. If you do not use such platforms then our site will not place these cookies on your device.
Functional Cookies
These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.

EXTRERNAL LINKS
Wilsons of Rathkenny does not hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through on a link on this site is outside of our control. You visit any external sites entirely at your own risk.

DISCLAIMER
This information in this site is intended for customers and prospective customers of Wilsons of Rathkenny in the United Kingdom and may not be applicable to other jurisdictions. Wilsons of Rathkenny will use reasonable endeavours to ensure that the contents of this Site are accurate and up to date. However, Wilsons of Rathkenny reserves the right to change product prices and specifications at any time.

JURISDICTION
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
Wilsons of Rathkenny reserve the right to change any of the above terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.

MAKING A COMPLAINT
At Wilsons of Rathkenny we aim to provide the very best service to our customers.
If you think that there is something more we can do, please let us know. This gives us the opportunity to work with you to get things right. We are always happy to receive feedback to help us improve our service to you.

Please follow this link for more information and to submit your complaint: http://www.wilsonsofrathkenny.co.uk/make-a-complaint/